Privacy Policy

Fully recognizing our important social responsibility to protect individuals' privacy, Kansai Pipe has instituted a clear policy for the handling of personal information. We make every effort to appropriately manage and protect all private and personal information obtained from our customers. Based on that policy, we have established an in-house system that is rigorously enforced and constantly reviewed for continuous improvement.

  • The Company will obtain personal information only through legal and appropriate means.
  • The Company will use any personal information obtained only as needed to perform relevant business operations,
    and only within the scope indicated at the time the information was obtained.
  • The Company will establish and appropriately implement the necessary measures to
    prevent any leakage, loss, falsification, etc., of personal information.
  • The Company will not disclose any personal information to a third party unless either specifically authorized by the individual in question,
    or legally required to do so according to the laws and regulations regarding the protection of personal information.
  • When entrusting the handling of personal information to a third party,
    the Company will ensure appropriate management and supervision.
  • The Company will instruct all Company officers and employees regarding the protection of personal information to
    ensure the appropriate handling of all such information in day-to-day business operations.
  • The Company, within reason and within the scope possible, will comply with an individual’s request to disclose,
    revise, delete, or suspend use of that individual’s personal information.

Contact for Inquiries

Use the contact information indicated below for any inquiries regarding Kansai Pipe’s privacy policy or the personal information in our possession. Regarding any customer’s personal information in Kansai Pipe’s possession, the customer may request that we reveal the purpose for which the information is used or that we disclose, revise, add to, delete from, stop using, or completely remove the information or provide it to a third party. However, Kansai Pipe may ― if legitimate reasons exist ― decline to comply with such requests, in which case the reason for declining will be explained. When making a request regarding personal information, please be aware of the following.

  1. We will need to verify your identity; your cooperation is requested.
  2. A certain amount of time will be required to confirm the personal information in our possession and to discuss your request.

Kansai Pipe Industries, Ltd.

Contact hours: 8:30 AM to 5:15 PM, Monday through Friday
* Excludes national holidays, end of year and New Year holidays, Golden Week, and the summer holiday period
Address: 4-8-4 Kami Kita, Hirano-ku, Osaka 547-0001, Japan
Tel: +81-(0) 6-6793-0700


  1. With the exception of the destruction, falsification, leakage, etc. of personal information, Kansai Pipe bears no responsibility and will not be held liable for any loss or damage arising as a result of either inappropriate access or system interruption, temporary unavailability, cessation, or loss of data due to technical problems regarding communication lines, computers, etc., or for any loss or damage that customers might incur regarding any other service of Kansai Pipe.
  2. Kansai Pipe makes no guaranty that any e-mail, content, etc., sent from our website, server, domain, etc., is free of computer viruses, etc.